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You can be in this category and start earning points simply by registering for the program online or by submitting a filled-out registration form to a TAM employee.

 
 
 
 
When you register online, you can print your temporary card, personalized with your name and your TAM Fidelidade number. For registration forms filled out at airports or on board our airplanes, you can simply detach the temporary card. See sections 'Benefits,' 'Rules,' 'How to earn points' and 'How to redeem points,' and begin enjoying all benefits of being a TAM Fidelidade client.
 
 
 
 

By flying with us or with our partner airlines you earn points that can promote you to a new category. Simply earn 12 thousand points in flights to be promoted to the Blue category.

 
 
 
 
By earning 12 thousand points in flights within one year, you receive the Blue card and start enjoying additional benefits:

- You accrue 25% more points than with the White Card in all flights (bonus points).

- Greater luggage allowance in TAM flights – 10 kg (22 lbs) additional allowance or 1 extra volume (up to 32 kg, with 158 cm, maximum, adding height, length and width), according to airport regulations. This benefit doesn't apply to codeshare TAM flights, in which the aircraft belongs to other companies.

Priority Reservations Waitlisting1 - when there aren't any seats left on your preferred flight, gives you priority should a seat become available.

Priority Airport Standby - gives you top priority when standing by for a flight at the airport.1

1.Not permitted for Star Alliance Award tickets.

How to stay in this category:

Your card's category is renewed yearly, always in March. That's when your points are updated, for the previous year, January to December.

In order to stay in the Blue category, you need to have at least 12 thousand flight points in the period. If that is the case, your Blue card will be renewed for another year. If your flight points do not reach 12 thousand, you will go back to the White category.
 
 
 
 

When you reach 48 thousand points by flying with us or with our partner airlines, you're promoted to the Red category and start enjoying exclusive benefits.

 
 
 
 
By reaching 48 thousand flight points in the period of one year, you get the Red card, with the following benefits:

- You accrue 50% more points than with the White Card in all flights (bonus points).

- Greater luggage allowance in TAM flights - 20 kg (44lbs) additional allowance or 2 extra volumes (up to 32 kg, with 158 cm, maximum, adding height, length and width), according to airport regulations. This benefit does not apply to codeshare TAM flights, in which the aircraft belongs to other companies.

- Express check-in – exclusive counter to ensure your check-in is smooth and quick.

- Express boarding – preferential boarding, right after the boarding of preferential passengers as required by Brazilian authorities.

- Domestic VIP lounges* – Access to our domestic VIP lounges with a friend. Just show your Red TAM Fidelidade card and the valid air travel ticket.

Priority Reservations Waitlisting1 - when there aren't any seats left on your preferred flight, gives you priority should a seat become available.

Priority Airport Standby - gives you top priority when standing-by a flight at the airport.1

Priority Airport Check-in - allows you to check-in at the Business and/or First Class counter

Priority Baggage Handling - like you, your bags get priority treatment and are among the first to be unloaded.

Extra Baggage Allowance - an additional 20kg (44 pounds) or one additional piece of luggage2 which means you can check in three bags instead of two.

Priority Boarding3 - enjoy the freedom of boarding at your convenience along with First and Business Class passengers.

Airport Lounge Access - available worldwide for you and a friend4 when you travel with any Star Alliance member airline, regardless of your class of travel.

1 .Not permitted for Star Alliance Award tickets.2 .Applies on flights between North and South America. 3.Where available. 4.Guests must enter with eligible Star Alliance Gold customer and must depart on a Star Alliance airline, though not necessarily on the same flight. Status level benefits vary among frequent flyer programmes.

* Access to international VIP lounges is only available to First Class or Business Class passengers on international flights.

How to stay in this category:

Your card's category is renewed yearly, always in March. That is when your points are updated for the previous year, January to December.

In order to stay in the Red category, you need to have at least 48 thousand flight points in the period. If that's the case, your Red card will be renewed for another year. If your flight points do not reach 48 thousand, you will go back to the Blue category.

 

 


 
 

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